FxPro Login in India, Screen by Screen

Matching the details to the screen

FxPro has one front door and several rooms behind it. The front door is FxPro Direct, the client area. The rooms are the trading accounts opened inside it, each on its own platform. When a screen refuses a login, it is usually asking for a different set of details than the one being typed. In order:

1. Start in FxPro Direct with the registered email and the FxPro Direct password, and confirm the second step if it is switched on.
2. Find the trading account in FxPro Direct and note which platform it was opened for: MT4, MT5, cTrader or FxPro Edge.
3. For MT4 or MT5, connect with that account's number, its trading password and the server shown on its page, not with the FxPro Direct email.
4. For cTrader, sign in with the cTrader ID linked to the account.
5. For FxPro Edge and the FxPro app, the way in runs through FxPro Direct itself.

FxPro Direct — your client area

FxPro Direct is the secure client area where you manage your FxPro account — not a trading terminal itself, but the hub that connects to every platform.

• Open and manage MT4, MT5, cTrader and FxPro Edge accounts
• Deposit, withdraw and transfer funds between accounts
• Download platforms and track your account history
• Update profile, documents and security settings

One front door, several rooms

FxPro Direct is where an FxPro customer signs in first, and it is not a trading screen. It is the hub around the trading: trading accounts for MT4, MT5, cTrader and FxPro Edge are opened and managed there, deposits and withdrawals go through it, money moves between accounts there, and the platforms are downloaded from it. Profile details, documents and security settings live there too.

Orders are not placed in FxPro Direct. They are placed in the platform that a particular trading account belongs to. That split is the reason one person can have several FxPro logins at once, and the reason the details that open the client area do not open every terminal.

Why MetaTrader turns away a perfectly good email

A MetaTrader 4 or MetaTrader 5 terminal knows nothing about the FxPro Direct email. It asks for three things that belong to one trading account: the account number, the trading password of that account and the server the account sits on. Two slips explain many refusals: the FxPro Direct email and password typed into these boxes, and the right number with the wrong server picked from the list.

Each trading account is its own door. An account opened for MT5 is connected in MT5, not in MT4, and a second account has its own number and its own trading password. The page of each account in FxPro Direct shows which server to choose, so the client area is the place to check before typing the password again.

cTrader and its own ID

cTrader does not use a MetaTrader-style account number at the sign-in screen. It works with a cTrader ID, which is linked to the cTrader account opened at FxPro. Someone who trades on both MetaTrader and cTrader therefore keeps two different kinds of details, and mixing them up produces the same refusal as a wrong password.

FxPro Edge, the broker's own web and desktop platform, sits closer to the client area: it is connected to the FxPro Direct account area rather than asking for a separate MetaTrader-style login. The FxPro mobile app also opens FxPro Direct on the phone, along with deposits, withdrawals and trading.

Signed in, but the money looks wrong

A login can succeed and still look broken. FxPro Direct keeps a wallet, a holding place for deposited funds before they are assigned to a particular trading account. Money that has arrived in the wallet is not yet visible in a MetaTrader or cTrader terminal; it appears there after it has been transferred to that trading account.

For readers in India there is a second trap: figures in the client area are shown in the account's base currency, which is not necessarily the rupee. A balance that seems too small or too large is worth reading against the currency label before deciding that something went wrong with the sign-in.

Short answers before typing the password again

The FxPro Direct password is forgotten. What now? The sign-in page of FxPro Direct has its own reset link, and the new password is set through the registered email.

Can the FxPro app be opened without typing the password? The app also offers sign-in with a one-time code sent for verification, alongside the usual email and password.

Is there one password for all FxPro accounts? No. FxPro Direct has its own password, and each MetaTrader account has its own trading password and number.

Which login is needed for a deposit? FxPro Direct. Deposits, withdrawals and transfers between accounts are handled in the client area, not in the trading terminal.

Where does a locked-out user ask for help? FxPro support works through live chat, email, phone and a callback request from FxPro Direct; the current contacts for the region are in the Contact section of the client area. A password or a one-time code is not something to send in a chat or an email.

Before calling an FxPro login broken

1. Check which screen is open: FxPro Direct, a MetaTrader terminal, cTrader, FxPro Edge or the app.
2. In FxPro Direct, use the registered email and the FxPro Direct password.
3. In MetaTrader, use the account number, its trading password and the server from the account page.
4. In cTrader, use the cTrader ID linked to the account.
5. If funds are missing after sign-in, look at the wallet and the currency label before anything else.

Trading involves risk. Signing in to a different screen does not change any account settings.

Which details each FxPro screen asks for

Related FxPro pages